24/7 security
Round-the-clock security personnel, CCTV monitoring across all communal areas, and secure underground parking with number-plate recognition ensure your safety and peace of mind at every hour.
Everything included with your residence
At Top Tier Apts, we believe that exceptional living extends far beyond four walls. Our integrated services are designed to simplify your life and elevate every moment you spend at home.
Concierge and lifestyle management
Your personal gateway to effortless living
Our concierge service goes well beyond traditional front-desk assistance. Every resident is assigned a dedicated lifestyle coordinator who learns your preferences, anticipates your needs, and handles the details that would otherwise consume your valuable time. From booking private dining experiences at Michelin-starred restaurants to arranging last-minute airport transfers, our team operates with the discretion and efficiency of a private household staff.
- Restaurant, theatre, and event reservations
- Dry cleaning collection and delivery
- Parcel and postal management
- Travel planning and airport transfer coordination
- Personal shopping and errand services
- Pet care arrangements during travel
The concierge desk is staffed 24 hours a day, seven days a week, ensuring that assistance is always just a phone call or lobby visit away, no matter the hour.
Property maintenance and care
Proactive upkeep for peace of mind
We take a proactive approach to property maintenance that prevents issues before they arise. Our in-house maintenance team conducts quarterly inspections of all building systems, including plumbing, electrical, heating, and ventilation. When a repair is needed, our average response time is under two hours during business hours and under four hours outside of them.
- Emergency plumbing and electrical repairs
- Seasonal heating and cooling system servicing
- Appliance repair and replacement coordination
- Window cleaning (exterior and interior, monthly)
- Communal area deep cleaning (weekly)
- Landscaping and garden maintenance
All maintenance requests can be submitted through our resident portal or mobile application, where you can track progress in real time. Our technicians are fully vetted, uniformed, and trained to work respectfully within occupied residences, always wearing shoe covers and leaving spaces cleaner than they found them.
Wellness and fitness facilities
Your sanctuary for health and relaxation
Health and wellbeing are central to the Top Tier Apts experience. Our wellness suite includes a temperature-controlled 20-metre swimming pool, a fully equipped gymnasium featuring Technogym equipment, a dedicated yoga and Pilates studio, and a spa area with a Finnish sauna and steam room. Personal training sessions can be arranged through our concierge at preferential resident rates.
- 20-metre heated swimming pool with lane swimming hours
- State-of-the-art gymnasium with cardio and strength zones
- Yoga and Pilates studio with complimentary weekly classes
- Finnish sauna and eucalyptus steam room
- Treatment rooms for massage and beauty therapies
- Outdoor jogging trail through landscaped grounds
The wellness facilities are exclusively available to residents and their registered guests. Towels, filtered water, and premium toiletries are provided complimentary. Our facilities team ensures the highest standards of hygiene and maintenance at all times.
Smart-home technology
Intelligent living at your fingertips
Every apartment at Top Tier Apts is equipped with an integrated smart-home system that places control of your environment at your fingertips. Using our custom mobile application or the in-wall touch panels, you can adjust lighting scenes, set heating schedules, monitor energy consumption, and manage security features from anywhere in the world.
- Automated lighting with customisable scenes and schedules
- Zoned underfloor heating with programmable thermostats
- Keyless entry with biometric and smartphone access
- Video intercom linked to your mobile device
- Integrated speaker system with multi-room audio
- Energy monitoring dashboard with efficiency recommendations
Our technology concierge is available to assist with setup, troubleshooting, and personalisation. We also offer complimentary onboarding sessions for new residents to ensure you are comfortable with every feature from day one. The system is compatible with major voice assistants and receives regular over-the-air updates to introduce new functionality.
Social and entertaining spaces
Spaces designed for connection and celebration
Our communal entertaining spaces are designed to provide residents with venues for every occasion — from intimate dinner parties to larger celebrations and professional networking events. The private dining room seats up to 14 guests and can be booked with or without our in-house catering service. The residents lounge features a curated library, a billiards table, and a fully stocked honesty bar with premium spirits and wines.
- Private dining room with professional kitchen access
- Residents lounge with library and honesty bar
- Screening room with 4K projector and surround sound
- Co-working space with high-speed fibre and meeting pods
- Landscaped courtyard with barbecue stations
- Children's play area with supervised weekend activities
All communal spaces can be reserved through the resident portal. We host regular community events throughout the year, including wine tastings, seasonal celebrations, and wellness workshops, creating opportunities for neighbours to connect in a relaxed and refined setting.
Additional resident benefits
Beyond our core services, every resident enjoys a range of thoughtful benefits that enhance the experience of living in our luxury apartments.
Secure parking
Each apartment includes at least one allocated underground parking space with electric vehicle charging points. Additional spaces and bicycle storage are available upon request for active households.
Parcel room
A dedicated temperature-controlled parcel room with smart lockers ensures your deliveries are safe and accessible at your convenience, even when you are away from home for extended periods.
Pet friendly
We welcome well-behaved pets and provide dedicated dog-walking areas within our landscaped grounds, along with a pet grooming station and partnerships with local veterinary practices for resident discounts.
Ready to experience luxury living?
Schedule a private viewing of our available luxury apartments and discover the Top Tier Apts difference for yourself. Our lettings team is ready to guide you through every step.
Book a viewing